Tag Archive for: Your Leadership Matters

Managing Employee Performance – It’s Not About the Forms

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This blog is the first in a series focusing on the topic of “Managing Employee Performance”.  This is a hot topic with many organizations because the performance management process they are using often creates more problems than it solves.

Research indicates that many organizations have chosen to abandon what they describe as the “annual performance appraisal” process because of the problems it seems to create.  This blog will address some of the key challenges faced by organizations in managing employee performance. Read more

Leadership & Character – Courage

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Courage sign with road background

This blog is part of a series focusing on the attributes that lead to a positive assessment of a leader’s character.  Each of the positive character attributes contribute in their own way to the ability of the leader to make good, character-based decisions with respect to the actions they take as a leader.  The focus for this blog is on courage. Read more

Leadership & Character – Patience

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Politician with clapsed hands sitting behind desk.

There are many attributes that contribute to a positive assessment of the character of a leader.  Each of the positive character attributes contributes in its own way to the ability of the leader to make good, character-based decisions with respect to the actions they take as a leader.  My most recent blog explored the importance of self-control.  The focus for this blog is on a similar attribute – patience.

Like self-control, patience is about exercising restraint.  It is the ability to tolerate or endure situations involving delay, annoyance, trouble or misfortune without getting upset or angry.   High levels of patience are often demonstrated by a remarkable lack of complaining, irritation or loss of temper.  Like self-control, patience is important because it can dramatically impact relationships with others as well as our ability to make good decisions. Read more

Leadership & Character – Integrity

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integrity word cloud on digital tablet

The past two blogs have focused on the assessment of character using the methodology Fred Kiel introduced in his book entitled “Return on Character”.  In the book, character in leadership is based on an assessment of the presence of four universally-accepted moral principles: integrity, responsibility, forgiveness and compassion.  We’ve reviewed the impact of responsibility and forgiveness on character.  In this blog, we will look at the importance of integrity as it relates to character-based leadership. Read more

Leadership & Character – Forgiveness

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Forgiveness

There are many ways to measure the degree to which a leader demonstrates positive character and my last blog reviewed the methodology Fred Kiel introduced in his book entitled “Return on Character”.  In the book, character in leadership is based on an assessment of the presence of four universally accepted moral principles: integrity, responsibility, forgiveness and compassion.

Last time we explored responsibility.  This time we will gain insight into the importance of forgiveness as it relates to character-based leadership.  Forgiveness is a powerful characteristic to exhibit as a leader because it has the power to add tremendous strength to relationships. An important truth is that a leader’s success is profoundly influenced by the strength of the relationships. Read more

Leadership & Character – Responsibility

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Businessman pressing an Responsibility concept button.

There are many ways to measure the degree to which a leader demonstrates positive character.  In his book entitled “Return on Character”, Fred Kiel measures the character of leaders based on four universally accepted moral principles:

  1. Integrity
  2. Responsibility
  3. Forgiveness
  4. Compassion

Let’s explore the importance of responsibility to character-based leadership.  In his book, Kiel connects the principle of responsibility to two important behaviours: Read more

Leadership & Character – Reacting to Setbacks

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leadership and character in business

Many years ago when I was working for Loblaw companies, I remember attending a management conference where a remarkable individual by the name of W. Mitchell did the keynote address. He was a perfect example of an individual with great leadership and character; someone who reacted positively to the setbacks he had encountered in his life. The title of his keynote address was “It’s Not What Happens To You, It’s What You Do About It™ “. Mr. Mitchell had also written a book with the same title. His talk was fairly straightforward and yet incredibly powerful. In a nutshell, he talked about his belief that even in the most difficult circumstances, you have a choice with respect to how you respond to what has happened to you – you can either play the role of a victim and wallow in self-pity, or you can choose to move forward in as positive a manner as possible. What made his message so powerful were his own life circumstances and the degree to which he had followed his own advice. In 1971, at the age of 28, W. Mitchell was involved in a horrific motorcycle accident where he sustained burns to 65% of his body. Four months in hospital gave him the opportunity to think deeply about how to deal with the situation. He embraced a philosophy/theology/ concept called “Morehouse” that advocates taking responsibility for your actions no matter what happens to you. Read more

Leadership & Character – Trust

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character attributes in business - trustI have recently been doing some reading on the process people undergo in making decisions. I am fascinated by the number of factors that influence decisions and the impact of these factors. As one would expect, logic and reasoning (assessing the pros and cons), is an important element in the decision making process. What I found intriguing is that people can make decisions that – when objectively analyzed based on the data – are decisions that are difficult to rationalize. Factors such as emotion, pre-existing perceptions and trust play a large role in the decisions we make. Leaders must be aware of these factors and their impact on decisions. In this blog post, I am going to focus on the role of trust in decision making. Read more

Important Business Leadership & Character Trait – Perseverance

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persistenceIdentifying the traits, values and virtues that are present is a person of good character is a pursuit that has been going on for centuries. Aristotle identified twelve virtues that are present in someone of good character. As you might expect, the virtues are not mutually exclusive and can provide great insights to how good character impacts business leadership. For example, Aristotle included courage, practical wisdom and right ambition in his list of virtues. Many studies of leadership traits identify perseverance as an important trait that successful leaders possess. At the heart of perseverance is the concept of persistence. This is where character comes into play.

Persistence without good intentions or right ambition is problematic. It can lead to someone pushing hard to achieve outcomes that may serve an individual agenda rather to the detriment of others. Persistence without practical wisdom can lead to bad decision outcomes because it involves someone driving others to follow a path that would – under scrutiny – be seen as a poor choice. I think that perseverance is the persistent pursuit of outcomes that are both wise and good. Furthermore, it takes courage to persevere particularly in the face of failure. Thomas Edison invented the light bulb – a great accomplishment – but it took him over 2000 failed attempts to reach success. He certainly demonstrated courage to keep going. He also demonstrated wisdom and right ambition and so his perseverance is seen is a positive light. Read more

Leaders Embracing Change

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change managmentChange is an everyday occurrence. You’ll find well-rounded leaders embracing change and having the ability to recognize the opportunities that change can bring and to “Realign Rigorously”. In order to do this, the leader needs to become a pro at innovation. And, that means never start with “it can’t be done.” What is needed, is the ability to create new mindsets, break the mold, think outside of the box and innovate. ‘Success comes in cans’ is a great play on words that contains profound truth.

People have many reasons for resisting change including: Read more